A. The Acumen Panel is a panel of people across the Island of Ireland who have volunteered to complete market research studies.

Acumen Online will provide research services to a range of Irish and international companies, advertising professionals, media publishers etc. The type of surveys conducted will range from monthly reports featuring the top websites used across the Island of Ireland to social opinion polls, through to new concept testing. All research reports produced through Acumen Online will be demographically controlled in accordance with the broader population, as identified by way of an annual nationwide Establishment Survey, combined with Government population statistics.

In return for your generosity in giving your time to complete the surveys we award points as rewards. These points can be redeemed for vouchers and charity donations. We also award prizes for those who remain loyal, active members.

We understand that your opinion counts, and we value this. Some of the greatest inventions and advertising concepts have been based on consumer feedback. Your privacy is of the utmost importance to us and we take care to safeguard it.

A. The Acumen Online Panel has teamed up with different incentive partners to thank you for your time completing our surveys.

Acumen Panel Rewards

When you take part in our surveys, you earn points that we call sharepoints ; that can be redeemed for a whole range of rewards or donated to charities.

A. You need to register to become a member of the Acumen Online Panel. We will ask you to complete a brief questionnaire about you and your interests. Also, we advise you to fill in your profile in the ‘update your profile’ section. This allows us to send you more surveys as we use this information to send relevant surveys to the relevant members.

When we have a survey for you, we will send you an email invite. This email will include a link to the panel website where you will find your survey on your homepage when you login.

Fill in your suvey and shortly afterwards any reward available will appear in your points account.

A. It depends on the volume of surveys we get from clients. But the more up to date your profile information, the more surveys you are likely to receive.

Always check your email and/or your members page (when you login) for new surveys. Remember the surveys only stay open for a short period as they are popular. So a survey quota could be completed within a couple of days! So don’t delay.

A. Some are short (under 10 minutes), others are longer (30 minutes). The points awarded will be in proportion to the survey length, so don’t despair. Remember your views are extremely important to us. You can take a break during surveys and go back in at the place you left off to complete – however people forget, so best to complete the survey in one sitting!

You might get a message saying ‘survey closed’, once we have already reached our required survey numbers – you have to be quick!

We will sometimes exclude certain categories of Panel Members from surveys - for example, we might have a survey intended solely for mums - so male Panel Members aged 18-24 will not be consulted. That's ok as there will be other opportunities for all Panel Members.

A. Firstly, we are a market research company, not a sales company. Under the strict ESOMAR and AIMRO market research Code Of Practice, by which we abide, we are expressly forbidden from selling anything. Any information collected is used solely for research purposes and/or the administration of the Acumen Panel Rewards (sharepoints) system. More information can be found under our Privacy Policy.

A. Acumen Online and its affiliates will never share your email address with any other organisation.

A. Why not take a look at our privacy policy click on the link at the top or on the left side of this page?.

A. It could be that it's a password issue, so click here to get your password sent to the email address you registered from. Passwords are case sensitive - so type carefully, and make sure you don't have caps lock on! If you are still having trouble, email our team at info@acumenpanel.ie.

A. Simply log in and select Edit Details under your profile page.

A. You can complete a survey link once - to pick up where you left off click the survey again. However, if you are experiencing any problems, drop an email to our panel manager ( conor@acumenpanel.ie ). Try to include as much information as possible about the survey: its number, name, your email address etc, as all this can help us to resolve the problem much quicker.

A. Simply email the panel management team ( info@acumenpanel.ie ) and Acumen Online will answer your question as quickly as possible.

A. You can delete your profile at any stage using the delete profile link under the Member Profile section in the members area. We will then remove all your details from Acumen Panel, including any sharepoints you might have earned.

Remember, you can always come back later, and we'll be glad to see you: all you need to do is re-register as a new member.